Privacy Policy

Effective Date: April 1, 2026
Website: https://pinetopprovisions.com

1. Introduction

Pinetop Provisions LLC (“we,” “us,” or “our”) values your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase fromhttps://pinetopprovisions.com (the “Site”), which is powered by Ecwid by Lightspeed.

2. Information We Collect

Information You Provide

When you make a purchase or attempt to make a purchase through the Site, we collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely by third-party payment providers; we do not store full payment card details)

You may also provide information when you:

  • Contact customer support

  • Subscribe to emails or marketing


Automatically Collected Information

When you visit the Site, we automatically collect certain information, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed and interactions

  • Referring/exit pages

  • Date and time of visits

This information is collected using cookies, log files, and similar technologies.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate order confirmations and updates

  • Send marketing communications (if you opt in)

  • Improve and optimize our Site

  • Screen orders for fraud or risk

  • Comply with legal obligations

4. Platform Provider: Ecwid by Lightspeed

Our store is hosted by Ecwid by Lightspeed, which provides the e-commerce platform that allows us to sell our products and services to you.

Ecwid processes your data on our behalf, including:

  • Order processing

  • Payment processing integrations

  • Storefront functionality

  • Security and fraud prevention

Your data may be stored through Ecwid’s data storage, databases, and general applications. They store your data on secure servers protected by industry-standard security measures.

For more information, you can review Ecwid’s privacy policy:https://www.lightspeedhq.com/legal/privacy-policy/

5. Sharing Your Information

We share your personal information with third parties to help us operate our business, including:

  • Ecwid by Lightspeed (e-commerce platform)

  • Payment processors (e.g., Stripe, PayPal, Square — depending on what you use)

  • Shipping carriers (e.g., USPS, UPS, FedEx)

  • Email marketing providers (if applicable)

  • Analytics providers (e.g., Google Analytics)

We may also share your information to:

  • Comply with laws and regulations

  • Respond to legal requests

  • Protect the rights of Pinetop Provisions LLC

We do not sell your personal information.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Keep your shopping cart active

  • Remember your preferences

  • Analyze traffic and performance

  • Support marketing and advertising (if used)

Ecwid may also use cookies to ensure proper store functionality.

You can control cookies through your browser settings.


7. Your Rights

Depending on your location, you may have rights including:

  • Access to your personal data

  • Correction of inaccurate data

  • Deletion of your data

  • Restriction or objection to processing

  • Data portability

  • Opt-out of marketing communications

To exercise these rights, contact us at: info@pinetopprovisions.com


8. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill orders

  • Maintain business and legal records

  • Resolve disputes

  • Enforce agreements

9. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of transmission over the Internet is completely secure.

10. Third-Party Services and Links

Our Site may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

11. Children’s Privacy

Our Site is not intended for individuals under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.

13. Contact Information

For more information about this Privacy Policy or our privacy practices, please contact:

Email:info@pinetopprovisions.com

Business Name: Pinetop Provisions LLC

Website: https://pinetopprovisions.com